Melbourne, Victoria, Australia
Product Warranty
A 12 month warranty covers the structural integrity and workmanship of all handmade Iron Oak Pty Ltd products. Iron Oak will supply a quality product, manufactured using the highest quality materials and should give you piece of mind when considering solid Australian made timber products. All manufacturing is carried out in our workshop. This warranty, does not cover the following:
• Damage to or degradation of products due to any cause, such as – weathering; corrosion; bleaching; staining caused by mold fungi; flaking, blistering, or peeling of topcoats,
mechanical wear and tear; and breakage due to impact or fire, and any other cause outside
the reasonable control of Iron Oak Pty Ltd, or the action or inaction of any other person or entity.
• Damage to or degradation of products caused by installation into applications for which they are
not designed or are not suitable, such as – in-ground contact where the timber type is not suitable; or applications that subject the product to undue mechanical stress or extreme environmental conditions.
• Damage to or degradation of products due to poor installation methods, and inadequate and
irregular maintenance schedules that permit the deterioration of sealants and coatings so that moisture can penetrate the paint system or timber substrate.
• Any inherent physical properties or qualities of wood itself such as strength, general appearance, knots and other imperfections, wane, checking, splits, shrinkage, swelling, warping, and twisting.
• Any minor or aesthetic damage that does not significantly affect the structural or functional
capacity of the product.